FAQs from Prestige Damp Customers
Do you offer free surveys?
No — we offer professional paid surveys carried out by qualified surveyors. This ensures honest, accurate assessments.
How quickly do I receive my survey report?
Within 48 hours of the survey.
Are you accredited?
Yes — we hold several respected industry qualifications and accreditations, including:
City & Guilds NVQ Level 2: Insulation & Building Treatments
City & Guilds NVQ Level 2: Wood Preserving & Damp-Proofing
Safeguard Europe Basement Conversion Training
PCA Surveyors Training: Timber & Dampness in Buildings
ABBE Level 3 CSTDB Qualification
These demonstrate the standard and professionalism of the work we carry out.
Are your treatments guaranteed?
Yes. Most damp treatments last over 20 years, and waterproofing systems come with guarantees up to 10 years.
Are your guarantees accepted by mortgage lenders?
Yes, all of our guaranteed works are recognised and accepted.
How do I book a survey?
You can call us, email us, or use our simple online booking form.